Client Account Tasks
 
 

Unprocessed Punches

Client Records

Unprocessed punches are "floating" punches that are not yet assigned to any particular employee.

Unprocessed Punches float in the system unassigned to any employee for any of a few possibilities.  This could mean that an employee incorrectly entered their SSN or employee code and was not credited for the punch, creating a missing punch.  Or, this may indicate that an employee is not yet setup in the system and is using the clock. 

 
Step 1

Unprocessed punches are evident and indicated while navigating throughout the site by the Unprocessed Punches officer (see illustration below).  These punches must be resolved, and are most effectively done so using the provided Unprocessed Punches  link

Step 2 The Unprocessed Punches  page will display a list of all punches that need to be either assigned to an employee or deleted from the records.  Adhere to the provided instructions to induce to whom each punch belongs. The method of determining the proper placement of the punch begins by clicking on the entry number in blue.

 

 

 

 

 

 

 

 

Step 3 Once the punch is selected, best determine to whom the belongs by comparing the provided punch ID# with employees from the drop-down  list, which also includes the login number for each employee.  If a match cannot be determined from provided list, the employee either has not yet been entered into the system or the punch may have been an unintended mistake, and can be deleted

 

 

 

 

 

 

 

 

 

Step 4 To complete the match, select the desired employee from the list and save the changes.  Repeat this process in order to resolve all unprocessed punches